Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact your account manager.

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly.

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In addition to on-premises implementations, Semafone offers a full suite of Cloud Access deployment options for our Cardprotect Voice+ solution, offering customers frictionless deployment, a full set of features, and unparalleled flexibility, by any business and any architecture.

Cloud

A pure cloud solution for organizations that want to keep sensitive payment card data out of their contact center environments completely.

Our pure cloud model enables the fastest and easiest path to deployment, without requiring capital expenditure to purchase and manage hardware.

This option relieves customers of the burden of having to patch and update software, monitor uptime, and manage any hardware failures. At the same time, it allows customers to greatly reduce their PCI DSS reporting requirements from several hundred, down to six.

Hybrid Cloud

A mixed environment solution for enterprises wanting the benefits of a cloud deployment while maintaining control over their on-premises telephony systems.

This solution provides customers reassurance on telephony SLA terms and allows them to retain the existing control over their telephony, while keeping voice data in the contact center.

Hybrid Cloud with Rushmore

A pre-configured, managed appliance streamlining procurement and enabling a fast path to deployment for Hybrid Cloud, while allowing businesses to maintain on-premises telephony and infrastructure.

Hybrid Cloud with Rainier

A hybrid cloud, fully supported hardware appliance. A low-cost way to take advantage of the Cloud to solve PCI DSS compliance headaches, while keeping telephony on premises.

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To learn more about our cloud deployment options and schedule a demo, contact one of our cloud specialists today!


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Benefits of Cloud Deployments

  • Greatly reduces PCI DSS reporting requirements
  • Relieves the burden of having hardware to manage
  • Allows centralized PCI DSS patching and upgrades
  • Enables a flexible capacity model
  • Quick and easy implementation
  • Provides a geo-redundant, high-availability solution
  • Carrier agnostic – keep your current telephony carrier or service provider
  • Increases the resiliency of your telephony infrastructure

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