A pure cloud solution for organizations that want to keep sensitive payment card data out of their contact center environments completely.
A mixed environment solution for enterprises wanting the benefits of a cloud deployment while maintaining control over their on-premise telephony systems.
A pre-configured, managed appliance streamlining procurement and enabling a fast path to deployment for Hybrid Cloud, while allowing businesses to maintain on-premise telephony and infrastructure.
Our pure cloud model enables the fastest and easiest path to deployment, without requiring capital expenditure to purchase and manage hardware.
This option relieves customers of the burden of having to patch and update software, monitor uptime, and manage any hardware failures. At the same time, it allows customers to greatly reduce their PCI DSS reporting requirements from several hundred, down to six.
This solution provides customers reassurance on telephony SLA terms and allows them to retain the existing control over their telephony, while keeping voice data in the contact center.
This “plug and play” appliance option is supplied, fully installed and managed by Semafone, enabling organizations to significantly and immediately reduce expenses associated with dedicating time, staff or resources.