Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

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Solution Briefs

resources Solution Brief - Enabling Remote Workers to Take Secure Payments

January 27, 2021
Aaron Lumnah
Enabling Remote Workers to Take Secure Payments
Semafone
Bankprotect Voice+ Solution Brief

resources Solution Brief - Bankprotect Voice+ Solution Brief

December 2, 2020
Aaron Lumnah
Bankprotect Voice+ Solution Brief
Semafone

resources Solution Brief - Semafone Scout+ Monitoring Capabilities for Cardprotect Voice+

December 1, 2020
Aaron Lumnah
Semafone Scout+ Monitoring Capabilities for Cardprotect Voice+
Semafone

resources Solution Brief - Cardprotect Voice+ for SMEs

August 3, 2020
Aaron Lumnah
Cardprotect Voice+ for SMEs
Semafone

resources Solution Brief - Intelligence+ Solution Brief

November 6, 2019
Aaron Lumnah
Intelligence+ Solution Brief
Semafone

resources Solution Brief - Cardprotect Relay+ Solution Brief

June 27, 2019
Aaron Lumnah
Cardprotect Relay+ Solution Brief
Semafone
Cardprotect Voice+ for Cloud Benefits Sheet

resources Solution Brief - Semafone Cardprotect Voice+ for Cloud Benefits Sheet

June 5, 2019
Aaron Lumnah
Semafone Cardprotect Voice+ for Cloud Benefits Sheet
Semafone

resources Solution Brief - DTMF Masking for PCI DSS Compliance

October 6, 2017
Aaron Lumnah
DTMF Masking for PCI DSS Compliance
Semafone

resources Solution Brief - The Perils and Pitfalls of Pause and Resume Recording

May 23, 2017
Aaron Lumnah
The Perils and Pitfalls of Pause and Resume Recording
Semafone

resources Solution Brief - How You Can Reduce Call Handling Times Without Compromising on Service

May 23, 2017
Aaron Lumnah
How You Can Reduce Call Handling Times Without Compromising on Service
Semafone

resources Solution Brief - Semafone Cardprotect: PCI DSS Compliance for Contact Centers

May 23, 2017
Aaron Lumnah
Semafone Cardprotect: PCI DSS Compliance for Contact Centers
Semafone

resources Solution Brief - Interactive Voice Response (IVR) Playing the Security & Compliance Game

February 17, 2017
Aaron Lumnah
Interactive Voice Response (IVR) Playing the Security & Compliance Game
Semafone
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