Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

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Infographics

Infographic - Data Security Epidemic for Healthcare Contact Centers

resources Infographic - The Data Security Epidemic in Healthcare Contact Centers

March 22, 2019
Aaron Lumnah
The Data Security Epidemic in Healthcare Contact Centers
Semafone

resources Infographic - State of Data Security in Contact Centers

October 30, 2017
Aaron Lumnah
State of Data Security in Contact Centers
Semafone

resources Infographic - Every Second Counts – How to Reduce AHT

October 6, 2017
Aaron Lumnah
Every Second Counts – How to Reduce AHT
Semafone

resources Infographic - The Perils of Pause & Resume

September 21, 2017
Aaron Lumnah
The Perils of Pause & Resume
Semafone
SemafoneInfographics

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