Foreign and Commonwealth Office
Semafone provided a solution whereby card payments could be processed within our outsourcer environment without credit card details being entered into our Foreign Office (FO) application. Card details are immediately processed through a payment gateway with only the amount and authorization code being shared with FO application. We appreciated that Semafone’s PCI DSS compliance solution for our call recordings allowed us to take the PCI Council’s recommendation to remove card sensitive data from our applications and limit all such data retention.
Alan Marshall, Head of Business Systems Support Unit, Passport and Documentary Services Group, Foreign and Commonwealth Office