British Heart Foundation
“It is important for charities to show that they are leading by example in PCI DSS compliance. With the introduction of Semafone technology, the British Heart Foundation is able to do this, protecting customer card data, complying with regulations, and ensuring that the highest possible proportion of donors’ money is spent on the fight against cardio vascular disease.
Implementing Semafone was straightforward; staff training was minimal and the impact on customer service has been extremely positive. The fact that there was no disruption was of huge benefit to the team. Operationally the good news is that now any call, taken in any of our offices, can be put through to the call centre for a donation to be made and is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).”
Ashley Bennett, IT Business Partner, British Heart Foundation