How to Protect Your Payment Card Data Now to Avoid a Costly Breach in Your Contact Center Tomorrow
Don’t Add it to Your ‘To do’ List!
Many businesses still treat the issue of data breach prevention as an item on a “to do” list. It’s a job that will keep till tomorrow, next week, next month or even next year. Unfortunately the fraudsters won’t wait for you…
The average cost of a breach is around $4 million US globally
Managing your sensitive data effectively can help you meet strict legislation like the Payment Card Data Security Standards (PCI DSS) and the EU’s the General Data Protection Regulation (GDPR)
Taking steps to remove data you don’t need can significantly reduce your value as a target and mitigate data breach risk, after all “They can’t hack what you don’t hold”
Download the Tip Sheet now to learn more & find out how Semafone can help.
Don’t Take Risks With Your Contact Center Data Security
To learn more about the current state of data security in contact centers take a look at our State of Contact Center Security Report, which draws responses from more than 500 contact centre agents across industries around the globe.
Key findings include:
70 percent of contact centers require customers to read sensitive data aloud
30 percent reported that they have access to customers’ payment card information or SSNs on file even when they’re not on the phone with the customer