Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

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Prevent a Data Breach - To Do List

Don’t Add it to Your ‘To do’ List!

Many businesses still treat the issue of data breach prevention as an item on a “to do” list. It’s a job that will keep till tomorrow, next week, next month or even next year. Unfortunately the fraudsters won’t wait for you…

  • The average cost of a breach is around $4 million US globally
  • Managing your sensitive data effectively can help you meet strict legislation like the Payment Card Data Security Standards (PCI DSS) and the EU’s the General Data Protection Regulation (GDPR)
  • Taking steps to remove data you don’t need can significantly reduce your value as a target and mitigate data breach risk, after all “They can’t hack what you don’t hold”

 

Download the Tip Sheet now to learn more & find out how Semafone can help.

Download the Tip Sheet

Don’t Take Risks With Your Contact Center Data Security

To learn more about the current state of data security in contact centers take a look at our State of Contact Center Security Report, which draws responses from more than 500 contact centre agents across industries around the globe.

Key findings include:

  • 70 percent of contact centers require customers to read sensitive data aloud
  • 30 percent reported that they have access to customers’ payment card information or SSNs on file even when they’re not on the phone with the customer

Download the Report Now

Resources – Learn How to Prevent a Data Breach of Your Own

Contact us today, we’ll show you how we deliver simple, fast, cost-effective
PCI DSS compliance and data security for your contact center.

Need to protect other types of data? Take a look at our other solutions…

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