May 24 webinar with international law firm Foley & Lardner LLP to discuss compliance with complex data security standards and regulations, such as the PCI DSS and EU GDPR

Boston and Guildford, U.K.– May 14, 2018 – Semafone®, the leading provider of data security and compliance solutions for contact centers, announces its next webinar: “PCI DSS & Data Security for Contact Centers: Navigating the Regulatory Landscape.” Scheduled for 2 p.m. ET on Thursday, May 24, this free webinar will highlight the top data security and privacy regulations that enterprise contact centers must know, including the complex Payment Card Industry Data Security Standard (PCI DSS) and the forthcoming European Union General Data Protection Regulation (EU GDPR).

With data breaches and fraud on the rise, contact centers – which process and store large volumes of customer data – are prime targets for cybercriminals. Semafone’s webinar, co-hosted by Chanley Howell of internationally acclaimed law firm Foley & Lardner LLP, will show CIOs, CISOs, compliance managers, and senior-level IT and security personnel how to reduce risks, simplify compliance and safeguard their brands’ reputation amidst the ever-changing regulatory landscape. Register for the webinar here:

Webinar Details:

What: “PCI DSS & Data Security for Contact Centers: Navigating the Regulatory Landscape”

When: 2 p.m. ET on Thursday, May 24


Presented By: Scott Kaplan, Senior VP, Semafone; and Chanley Howell, Partner and Intellectual Property Lawyer, Foley & Lardner LLP

What attendees will learn:

  • Which federal, state, international and industry regulations and standards apply to contact centers, including the PCI DSS and EU GDPR.
  • How noncompliance with many of these regulations can adversely impact a business, leading to hefty fines, brand-damaging data breaches and loss of customer trust.
  • What best practices and security measures contact centers should take to simplify compliance and reduce risks.
  • How descoping technologies, like dual-tone multi-frequency (DTMF) masking solutions, significantly reduce the amount of applicable PCI controls and effectively descope the entire contact center from PCI DSS compliance.
Semafone Webinar to Help Contact Centers Navigate Changing Regulatory Landscape

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