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Both CNP Readers and Judges acknowledge Semafone’s expertise as Best Call Center Solution, Best International CNP Program and Best PCI Compliance Provider
BOSTON and CNP Expo, Orlando, Flo.– May 26, 2016 – Semafone (www.semafone.com), which provides secure payment software for contact centers, today departed the 2016 CNP Expo with three CNP Awards recognizing the company’s patented method as the best solution available for call centers. The trophies heralded Semafone as the winner of the Best Call Center Solution – Judges Choice, Best International CNP Program – Customer Choice and Best PCI Compliance Provider – Customer Choice; the only company recognized with three awards.
“By winning three separate CNP Awards, the global call center community is validating and furthering Semafone’s market leading position and continued global growth in 2016,” said Iain Regan, Global Sales Director, Semafone, who was in attendance at the CNP Expo. “During the Expo, we had many conversations with leading brands concerned about the financial and reputational damage caused by data breaches and securing payments made in the card-not-present channel. Our approach to alleviating organizational risk and making compliance less burdensome is clearly resonating with customers, as well as the judges on the CNP Awards panel.”
Semafone won the established Best Call Center Solution and Best International CNP Program awards while also landing the new Best PCI Compliance Provider award. This new category hammers home the importance merchants are placing on protecting information stored on their networks and an evolution in fraud. Steve Casco, founder of CardNotPresent.com and the CNP Expo noted the urgency in which organizations are embracing innovative approaches to security.
“As card-not-present payments become increasingly integrated into mobile and omnichannel strategies, the complexity has opened the door even wider for bad actors seeking to steal personal information from consumers and leverage it for fraud,” said Casco. “Our new categories this year—and the number of companies that entered in those categories—reflect the response of an entire industry to the threats facing CNP merchants. The CNP Awards continue to represent the very best the world has to offer supporting card-not-present payments.”
Semafone’s innovative technology creates a secure zone for payment transactions, effectively removing card data from the call center or other business operations before it hits the network, reducing the card data environment and enabling easy compliance with the Payment Card Industry Data Security Standards (PCI DSS). By removing the sensitive data from the environment, Semafone mitigates the devastating financial and reputational risk caused by data breaches.
“It is extremely gratifying to be the only company recognized with three 2016 CNP Awards while competing against the biggest solution providers in the world,” said Tim Critchley, Semafone CEO. “We have achieved fantastic momentum in 2016 and we are doing everything we can to continue to increase security, make compliance less cumbersome and remove the fear of data breaches for our present and future customers.”