Slated for May 25, webinar will address PCI DSS compliance issues to help secure customers’ payments and protect brand reputations

Guildford, U.K. and Boston – May 8, 2017 – Semafone, a provider of secure payment software for contact centers, will host a free webinar, “PCI DSS Compliance & Your Call Center: The Dos and Don’ts of Scope Reduction,” at 2 p.m. ET on May 25. The webinar, cohosted by NCC Group, will address the Payment Card Industry Data Security Standard (PCI DSS) compliance challenges call centers face and offer help to organizations who need to secure customers’ payments and protect their brand reputation. The topic of securing payment data in call centers is more important than ever, as cyberattacks happen with greater frequency every year. Register here:

Webinar Details:

Who: Semafone and NCC Group

What: Webinar, “PCI DSS Compliance & Your Call Center: The Dos and Don’ts of Scope Reduction”

When: 2 p.m. ET on Thursday, May 25


What you will learn:

  • The main components of PCI DSS and how they affect the call center.
  • Ways to reduce the time and cost of achieving PCI DSS compliance.
  • How to protect your organization against payment fraud and the associated reputational risk.
  • How to eliminate the need for customer cardholder data to be handled by contact center agents or held in the contact center infrastructure, while improving customer service and satisfaction.
Semafone to Host Webinar on Reducing PCI DSS Scope in the Call Center

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