Semafone can be implemented in two ways: it can be hosted by your telephony carrier or installed on your own premises.
Choosing the hosted solution means that no hardware or software needs to be deployed within your organisation. Access to Semafone is provided either through your payment gateway provider or via the Internet.
If you choose to install Semafone on your own premises it can be integrated seamlessly with your own infrastructure. This includes your telephony systems and any telephony integration as well as the full range of contact centre applications, from CRM to payment processing.Telephony Integration >>