Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

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5 Ways to Catalyze a Customer Service Transformation in Your Contact Center

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resources Blog - How the Rise of Chatbots is Transforming Customer Experience & Payments

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resources Blog - How to Balance Strong Security and Customer Experience

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resources Blog - A Winning Customer Service Strategy: Pleasing Your Customer Every Time

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Call & Contact Center Best Practices for Telephone Customer Service

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resources Blog - Call & Contact Centre Best Practices for Telephone Customer Service

May 2, 2019
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Semafone

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Pannell House,
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Surrey
GU1 4HN

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