Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

Close

Menu

Omni-Channel Payments – A Secure Click Away

Whether your employees are remote or in the office, Cardprotect Relay+ enables your business to take payments anywhere and across any digital customer engagement channel, without the need to invest in costly hardware or enter into closed payment ecosystems. Featuring powerful and flexible configuration tools for every channel you choose to transact in, Semafone’s Cardprotect Relay+ platform cuts through payment complexities; making it easy to engage with customers and seamlessly monitor, track, manage or support all your transactions.

Customers simply follow the secure link you provide and enter their payment details, using whichever payment method they choose; and nobody else sees their sensitive personal payment details. Throughout the payment process you’ll receive a relay of updates via live activity monitoring. Now you can engage instantly with customers in any digital channel or empower partner organisations to create and send customers a payment link within seconds.

Voice

Agent Webchat

AI & Chatbots

IM and Social Media

E/M-Commerce

Email and SMS

QR Codes

You Stay in Control

Easy-to-use modules give you full control and relay feedback on every aspect of your payment environment:

  • Use your existing or preferred communication method – Cardprotect Relay+ is channel agnostic; no need to divert customers to alternative channels for payment
  • Accelerates digital transformation; delivering frictionless customer experience and increased conversion rates
  • Updates ensure you’re able to track the complete live journey of each link, where other solutions only provide insight on the payment itself
  • Cardprotect Relay+ allows you to precisely configure differing payment flows across payment channels you initiate
  • Determine everything, from geographical range, to how long a link stays viable, and how many attempts or retries a customer has to complete their payment
  • Providing multi-card and scheme support, you also have the ability to prevent unwanted card types, or dynamic surcharging by scheme
  • Ideal for organisations with multiple PSPs, integrations and tokenisation services

Empowering Remote Workers to Take Secure Payments

Ensuring your remote workforce has the appropriate tools at their disposal is just part of the challenge. With workers operating in environments that are difficult to monitor and secure, you need to be certain that your customers’ sensitive payment data is safe and protected, and that your organization remains PCI DSS compliant, irrespective of where your teams are based.

With no long-term contracts or set up fees, Semafone’s Cardprotect Relay+ is designed with ultimate flexibility in mind. Turn it on, turn it off as your business requires – taking advantage of a pay-as-you go usage charging structure that’s totally transparent.

Learn more about how to enable your remote workers to process secure, PCI DSS compliant payments by downloading our solution brief now.

 

Download Now


semafone

Easy SaaS Deployment

With no costly hardware to maintain, Relay+ is an API driven SaaS platform that makes integration quick and easy. Its feature rich and highly flexible infrastructure means you’re free to choose how many links you generate to meet business demands, and when and where you serve these links.


semafone

Secure and Scalable

Eliminating the need for your organization to store, process or transmit cardholder data, Semafone’s Cardprotect Relay+ removes the regulatory burden of PCI DSS compliance while enabling you to offer your customers a truly omni-channel payment experience. As a Level one certified service provider, Semafone’s Cardprotect Relay+ platform takes any digital payment channel out of scope for PCI DSS. Additionally, Semafone has achieved the ISO27001 certification and has also been approved by Visa Europe as a Level 1 Visa merchant agent, providing further confirmation of our high levels of data security.