Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More
There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].
We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.
With consumers’ lives increasingly moving into the online and digital spheres, businesses must undergo a digital transformation in order to stay competitive. Whether your customers prefer to pay over the telephone, through email, webchat, SMS, or any other digital channel, Cardprotect provides the simplest, most secure means of completing a transaction. Recognised as a Level 1 PCI DSS Service Provider and ISO 27001 certified, you can rest with peace of mind knowing that Semafone’s solutions meet the strictest security standards.
Learn more about how Cardprotect can power your omni-channel payments strategy and the channels we secure.
Your business depends on taking payments over the phone, but your customers’ sensitive data could be at risk from theft and fraud, both externally and internally. Data breaches are becoming more sophisticated, frequent and expensive, as a result the risk of reputational damage is at an all-time high. The Payment Card Industry Data Security Standard (PCI DSS) is there to protect both your business and your customers’ data. Yet it can often appear to add more complexity to an already complicated data environment, rather than simplifying the security process. Semafone’s Cardprotect Voice+ solution provides a patented method for contact centres to take payments over the phone.
Cardprotect Relay+ enables your business to take payments anywhere and across any digital customer engagement channel, without the need to invest in costly hardware or enter into closed payment ecosystems. Featuring powerful and flexible configuration tools for every channel you choose to transact in, Semafone’s Cardprotect Relay+ platform underpins your digital strategy by cutting through payment complexities; making it easy to engage with customers and seamlessly monitor, track, manage or support all your transactions.