Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More
There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].
We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.
Bacs Payment Schemes Limited is a membership organisation consisting of 16 of the UK’s leading banks with responsibility for the schemes behind the clearing and settlement of UK automated payment methods Direct Debit and Bacs Direct Credit, as well as the provision of managed services for third parties. Rules apply to any business that processes Direct Debit or Direct Credit transactions by entering a customer’s bank account information. As a result, contact centres that record calls must secure or redact all protected financial information. Any organisation that processes bank payments and Direct Debit or Direct Credit transactions must comply.
Bankprotect Voice+ offers a simple solution for protecting sensitive banking details across the following channels:
Payments remain the lifeblood of any business, and offering customers flexible payment options, whether using direct debit or credit cards, helps improve the customer experience.
Bankprotect Voice+ can be used to securely collect account and routing numbers for direct debits and credits.
Contact us now to discuss how Bankprotect Voice+ can be tailored to your requirements to secure the sensitive banking information you handle.