Guildford, UK: 10th July 2019 – Semafone® is the leading provider of data security and multi-channel compliance solutions for contact centres, offering customers a secure and easy way to transact in the engagement channel of their choice, while simplifying PCI DSS compliance. The company has been acknowledged for its work with The British Heart Foundation (BHF) and named a finalist by the Emerging Payments Awards in the category of Best CSR or Charity Initiative.
The Emerging Payments Awards celebrates innovation, collaboration and emerging payments by recognising companies that have made significant advances in how we pay today. Judges will be looking to see how the programme/product has been a success against the award objectives, taking into account how it stands out from the rest of the market.
Fundraising is vital for the BHF, so it’s essential that supporters are able to make donations quickly and easily. Semafone’s Cardprotect Voice+ solution allows supporters to enter their own payment card numbers into the telephone keypad when they make donations over the phone. Card data is sent direct to the payment service provider without touching IT infrastructure or being heard by agents and therefore has enabled the charity to achieve PCI DSS compliance and secure telephone payments.
“It is important for charities to show that they are leading by example in PCI DSS compliance. With the introduction of Semafone’s technology, the BHF is able to do this,” said Gary E. Barnett, Chief Executive Officer, Semafone. “We are proud to provide a solution that helps simplify the entire process of taking payment transactions over the telephone, while keeping data secure at the same time and it is an added bonus to receive recognition in the payments industry for our innovation.”