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Blog

Securing Data, Protecting Reputations

Semafone brings you simple, fast, cost-effective
PCI DSS compliance and data security
for your call or contact centre

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events-gb Events
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Omnichannel Customer Contact Centers – What Are They and Why Your Business Should Have One

July 3, 2019 | Aaron Lumnah

resources Omni-Channel Customer Contact Centres – What Are They and Why Your Business Should Have One

July 3, 2019
Aaron Lumnah
Omni-Channel Customer Contact Centres – What Are They and Why Your Business Should Have One
Semafone
How to Embrace Digital Payment Technologies for Better Customer Service

June 27, 2019 | Aaron Lumnah

resources How to Embrace Digital Payment Technologies for Better Customer Service

June 27, 2019
Aaron Lumnah
How to Embrace Digital Payment Technologies for Better Customer Service
Semafone
My First 90-Days; Shaping the Future of Call Center Data Security

June 14, 2019 | Gary E. Barnett

resources My First 90-Days; Shaping the Future of Call & Contact Centre Data Security

June 14, 2019
Gary E. Barnett
My First 90-Days; Shaping the Future of Call & Contact Centre Data Security
Semafone
The Definitive Guide to Cloud Call & Contact Center Solutions

June 5, 2019 | Aaron Lumnah

resources The Definitive Guide to Cloud Call & Contact Center Solutions

June 5, 2019
Aaron Lumnah
The Definitive Guide to Cloud Call & Contact Center Solutions
Semafone
The First Anniversary of GDPR: 365 Days of Fines, Compliance and Trust-Building

May 30, 2019 | Aaron Lumnah

resources The First Anniversary of GDPR: 365 Days of Fines, Compliance and Trust-Building

May 30, 2019
Aaron Lumnah
The First Anniversary of GDPR: 365 Days of Fines, Compliance and Trust-Building
Semafone
A Winning Customer Service Stategy – Whether the Customer is Right or Wrong

May 24, 2019 | Aaron Lumnah

resources A Winning Customer Service Strategy: Pleasing Your Customer Every Time

May 24, 2019
Aaron Lumnah
A Winning Customer Service Strategy: Pleasing Your Customer Every Time
Semafone
Call & Contact Center Best Practices for Telephone Customer Service

May 2, 2019 | Aaron Lumnah

resources Call & Contact Centre Best Practices for Telephone Customer Service

May 2, 2019
Aaron Lumnah
Call & Contact Centre Best Practices for Telephone Customer Service
Semafone
The California Consumer Privacy Act – What Businesses Need to Know

April 25, 2019 | Aaron Lumnah

resources The California Consumer Privacy Act – What Businesses Need to Know

April 25, 2019
Aaron Lumnah
The California Consumer Privacy Act – What Businesses Need to Know
Semafone
5 Key Ways Companies Can Provide Excellent Customer Service

April 18, 2019 | Becca Rowe

resources 5 Key Ways Companies Can Provide Excellent Telephone Customer Service

April 18, 2019
Becca Rowe
5 Key Ways Companies Can Provide Excellent Telephone Customer Service
Semafone
How to Maintain GDPR Compliance for Call & Contact Centres

April 11, 2019 | Aaron Lumnah

resources How to Maintain GDPR Compliance for Call & Contact Centres

April 11, 2019
Aaron Lumnah
How to Maintain GDPR Compliance for Call & Contact Centres
Semafone
PCI DSS Compliance and the Value of Training Your Employees

April 4, 2019 | Aaron Lumnah

resources PCI DSS Compliance and the Value of Training Your Employees

April 4, 2019
Aaron Lumnah
PCI DSS Compliance and the Value of Training Your Employees
Semafone
What is a PCI Zone?

March 28, 2019 | Aaron Lumnah

resources What is a PCI Zone?

March 28, 2019
Aaron Lumnah
What is a PCI Zone?
Semafone

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