Cybersecurity in the Insurance Call Center: They Can’t Hack What You Don’t Hold

We all know that the U.S. has a number of different data privacy regulations, like HIPPA and the Social Security Number Protection Act. But, did you know that there is no standardization for how non-public information (NPI) is secured, state by state?

Hallie Harensky on Navigating the Regulatory Waters for Data Security in the Call Center

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