Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

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We’re proud to partner with and be certified by some of the leading contact centre industry solution providers to make our secure payment solutions available through their app marketplaces for customers.

Learn more about them below.

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Avaya DevConnect

Semafone is a Technology Partner in the Avaya DevConnect programme, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology. Our signature Cardprotect Voice+ solution for securing telephone payments is featured on the DevConnect Marketplace.

Our solution has undergone extensive compliance testing with a comprehensive test plan developed by DevConnect engineers verifying Avaya compatibility.

 

Visit the Avaya DevConnect Marketplace

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Genesys AppFoundry

Cardprotect is available on the Genesys AppFoundry,  an online marketplace dedicated to providing customer experience solutions. The AppFoundry allows Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations and services.

The inclusion of Semafone’s Cardprotect Voice+ and Cardprotect Relay+ solutions on AppFoundry allows Genesys customers to seamlessly integrate our industry-leading secure payment software with their existing Genesys platform.

 

Visit the Genesys AppFoundry

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NICE inContact CXexchange

Semafone’s Cardprotect Voice+ and Cardprotect Relay+ solutions are available on Nice InContact’s CXExchange marketplace, a part of the DEVOne Ecosystem that helps customers strengthen the power of their NICE inContact investments.

The DEVone Ecosystem extends the NICE inContact suite of solutions with trusted, fully integrated applications, built from over 250 APIs by DEVone partners and developers. With CXexchange, customers can easily select the functionality they need to maximise their NICE inContact investment.

 

Visit the NICE inContact CXexchange

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Mitel-Compatible Certified with MiVoice Business

Semafone is a certified Mitel Developer Partner in Mitel’s Solution Alliance (MSA) programme.

Semafone’s Cardprotect Voice+ has successfully completed the Mitel-Compatible Test (MCT) certification with the Mitel MiVoice Business communications platform, which means Cardprotect Voice+ has been rigorously tested and validated by the Mitel Third-Party Interop team and is fully interoperable with Mitel’s core business communications portfolio.

 

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