Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

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5 Ways to Use AI-Powered Chatbots to Bolster Customer Experience

June 26, 2020 | Aaron Lumnah

resources Blog - 5 Ways to Use AI-Powered Chatbots to Bolster Customer Experience

June 26, 2020
Aaron Lumnah
5 Ways to Use AI-Powered Chatbots to Bolster Customer Experience
Semafone
Securing Remote Workforces, Payments and Customer Data in a Rapidly Evolving World

June 12, 2020 | Aaron Lumnah

resources Featured News Articles - Securing Remote Workforces, Payments and Customer Data in a Rapidly Evolving World

June 12, 2020
Aaron Lumnah
Securing Remote Workforces, Payments and Customer Data in a Rapidly Evolving World
Semafone
Mind the Demographic Shift: How Different Generations are Going Omnichannel

June 11, 2020 | Aaron Lumnah

resources Blog - Mind the Demographic Shift: How Different Generations are Going Omnichannel

June 11, 2020
Aaron Lumnah
Mind the Demographic Shift: How Different Generations are Going Omnichannel
Semafone
Weathering the Storm: Lessons Learned from Keeping Your Contact Center Operational in Times of Crisis

May 29, 2020 | Aaron Lumnah

resources Blog - Weathering the Storm: Lessons Learned from Keeping Your Contact Center Operational in Times of Crisis

May 29, 2020
Aaron Lumnah
Weathering the Storm: Lessons Learned from Keeping Your Contact Center Operational in Times of Crisis
Semafone
The Paypers on Semafone's New Hybrid Cloud Solution

May 15, 2020 | Aaron Lumnah

resources Featured News Articles - The Paypers on Semafone’s New Hybrid Cloud Solution

May 15, 2020
Aaron Lumnah
The Paypers on Semafone’s New Hybrid Cloud Solution
Semafone
SMART Customer Service on Semafone's Rainier Payment Solution

May 14, 2020 | Aaron Lumnah

resources Featured News Articles - SMART Customer Service on Semafone’s Rainier Payment Solution

May 14, 2020
Aaron Lumnah
SMART Customer Service on Semafone’s Rainier Payment Solution
Semafone
PaymentsJournal on Securing Your Remote Workforce

May 14, 2020 | Aaron Lumnah

resources Featured News Articles - PaymentsJournal on Securing Your Remote Workforce

May 14, 2020
Aaron Lumnah
PaymentsJournal on Securing Your Remote Workforce
Semafone
Semafone Helps Businesses Quickly and Easily Achieve PCI DSS Compliance With Turnkey Hybrid Cloud Solution

May 14, 2020 | Aaron Lumnah

resources Press Releases - Semafone Helps Businesses Quickly and Easily Achieve PCI DSS Compliance With Turnkey Hybrid Cloud Solution

May 14, 2020
Aaron Lumnah
Semafone Helps Businesses Quickly and Easily Achieve PCI DSS Compliance With Turnkey Hybrid Cloud Solution
Semafone
Five Costly Mistakes to Avoid When Implementing Remote Working Procedures

May 13, 2020 | Aaron Lumnah

resources Blog - Five Costly Mistakes to Avoid When Implementing Remote Working Procedures

May 13, 2020
Aaron Lumnah
Five Costly Mistakes to Avoid When Implementing Remote Working Procedures
Semafone

May 11, 2020 | Aaron Lumnah

resources Featured News Articles - Contact Center World on Using Contact Center Analytics for Greater Efficiency and Profitability

May 11, 2020
Aaron Lumnah
Contact Center World on Using Contact Center Analytics for Greater Efficiency and Profitability
Semafone
Fact vs. Fiction: Busting the Myths Surrounding Remote Working and Data Security

April 23, 2020 | Aaron Lumnah

resources Blog - Fact vs. Fiction: Busting the Myths Surrounding Remote Working and Data Security

April 23, 2020
Aaron Lumnah
Fact vs. Fiction: Busting the Myths Surrounding Remote Working and Data Security
Semafone
Semafone Introduces Intelligence+ to Empower Contact Centers with Actionable Payment Transaction Analytics

April 20, 2020 | Aaron Lumnah

resources Featured News Articles - No Jitter on 5 Best Practices for Implementing Contact Center Analytics

April 20, 2020
Aaron Lumnah
No Jitter on 5 Best Practices for Implementing Contact Center Analytics
Semafone

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