Enables contact centres to
reduce risk and to take
secure and PCI DSS compliant
payments over the phone.
Eliminates the potential for fraud by securely capturing and verifying your customer’s bank account information via the telephone keypad.
Protects and secures the sensitive personal information customers provide for ID vetting or customer identification.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact centre, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Semafone’s technology, innovation and customer experiences have been recognised worldwide
by industry magazines, trade shows and partners.
Semafone has been named the bronze winner of the Most Innovative Company of the Year for its new technology solutions to help organizations strengthen data security and better protect consumers’ sensitive payment card information through voice channels.
Semafone scooped Silver for Best CSR or Charity Initiative category in the Emerging Payment Awards, which celebrate innovation, collaboration and emerging payments by recognizing companies that have made significant advances in how we pay today.
Computing’s Security Excellence Awards celebrate the achievements of the IT industry’s leading security companies that are keeping every other part of the industry operating. Semafone has been shortlisted in the Risk Management category.
Semafone and RNIB have been shortlisted in the Risk Management Awards, which recognizes those individuals, organizations and teams that have significantly added to the understanding and practice of risk management.
In 2018, CIO Bulletin recognized Semafone as one of the 30 Best Companies of the Year, a distinction honoring some of the fastest growing companies offering IT and cybersecurity solutions.
Semafone’s winning “Phone Concierge” Alexa Skill with Voice Payments and Authenticate (ID&V) capabilities uses voice tokens to facilitate and secure phone-based card not present (CNP) transactions – such as those performed in enterprise contact centers – and authenticate incoming and outgoing calls.
Semafone has been selected as one of Tech City UK’s Future Fifty cohort for 2018, recognizing the company as a fast-growing business in the UK. Semafone will join other well-known late-stage companies including UNiDAYS, Gousto, Trouva and DarkTrace as part of the program.
The Sunday Times Lloyds SME Export Track 100 ranks Britain’s 100 small and medium-sized (SME) companies with the fastest-growing international sales over the latest two years. It is compiled by Fast Track and published in The Sunday Times each February. Semafone was recognized for its significant growth in international sales.
Take a look at how our award winning software works!