With the onslaught of cyberattacks we’ve already seen in just this year alone, data security has never been a higher priority for organizations. Protecting customer data is of utmost importance, especially with governments and regulatory bodies increasingly turning their attention to these issues and producing legislation to implore companies to take additional security measures.
Contact centers are a part of the organization particularly fraught with responsibility, serving as a vast repository of sensitive customer data and finding themselves to be a favorite target for hackers and fraudsters. Because of this, contact centers face a myriad of laws and regulations governing the way they treat this data, such as the PCI DSS for those taking payments, among many others.
Register now to join Scott Kaplan from Semafone and Chanley Howell from Foley & Lardner LLP, two leaders in the data security field for an insightful webinar where you’ll learn:
– The top data security regulations, laws, and standards bodies affecting contact center data governance
– How to comply with sometimes competing regulatory requirements and resolve conflicting stipulations
– How to achieve compliance more simply and cost effectively
Additionally, registrants will receive a free copy of Semafone’s newly released Enterprise Guide to Navigating the Changing Regulatory Landscape In Your Vulnerable Contact Center.