Offering one of the most diverse and robust payment portfolios in the industry, we’re dedicated to providing comprehensive Universal Payments solutions that operate effectively – and in compliance. Trusted globally, as a result of our unmatched understanding of payments and related processes, joining forces with a world-class technology partner such as Semafone ensures our contact center customers can take advantage of a proven market-leading solution that keeps card payments secure and PCI compliant.
Mike Rogers – VP Business Development, ACI Worldwide
Amica’s mission is to create peace of mind and build enduring relationships with our policyholders so providing exceptional service is our number one priority, Semafone’s solution gives us the ability to proactively deliver the best possible service to our customers, while protecting them at the same time.
Gil Bishop – Chief Information Security Officer, Amica Mutual Insurance Company
We now have a single solution that sits across our entire estate and across every customer facing channel. Working with Semafone has enabled us to fulfil our ‘build once and use many times’ vision and centrally manage the evolution of our payment environment in a streamlined and highly effective way.
Simon Turner – PCI DSS Strategic Advisor (QSA), BT
Semafone’s technology ensures cardholder data never enters our call centre IT systems. As well as delivering continuous protection for the contact centre itself, Semafone protects our VoIP network and wider network infrastructure. It also dramatically reduces the risk of payment card data breaches – since no data enters our systems, there is nothing there to steal.
Robert Dempsey – Director of IT Application Development, Consolidated Communications
Our Partnership with Semafone has been very strong from day 1. Their commitment to Genesys is tremendously huge and their technology is a perfect fit for our customers. It’s stable, reliable, simple to implement and trustworthy.
Juergen Tolksdorf – Director, Innovation Management, Genesys
Our goal is to offer a seamless consumer payment experience at pre-service, point-of-service, and post-service – for both patients and providers. The partnership with Semafone ensures this is the reality and grants our healthcare providers access to the value that their solutions bring. Interactions around healthcare payments can often be fraught with security and compliance concerns – Semafone’s Cardprotect Voice+ removes the burden of PCI DSS compliance, essentially taking it out of the hands of the healthcare providers altogether.
Fred Sheffield – General Manager, HealthPay24
Unlock the power of the most globally recognized name in digital payments. With over 320m active account holders. Now available as a digital payment option on Cardprotect Relay+.
Semafone enabled us to balance the best of both worlds – we are securing our data and simplifying compliance, while improving the patient experience,” said Gee. “Our patients understand that their information is secure and enjoy the ease-of-use of Cardprotect. Our SPS team is delighted with the project results.
Alicia Gee – Director, Unified Communications at SPS
