What the EU GDPR will mean for your day-to-day business

The European General Data Protection Regulation (EU DGPR) is almost here! So now is the time to question whether or not your business procedures are up to scratch to ensure you adhere to the new laws.

In an ideal world, you would already have all the necessary processes in place. But did you know that you’ll now have to:

  • Appoint a Data Processing Officer to oversee data handling and security
  • Report to one government body within the EU

Unlike previous regulations, the new EU GDPR will also place third party security suppliers under scrutiny and hold them financially responsible for data breaches. This is an enormous incentive for security companies to have all the necessary industry certifications.

Here at Semafone we already hold all four of the leading security & payment accreditations: ISO 27001:2013, PA DSS certification for our payment solution, PCI DSS Level 1 Service Provider and Visa level 1 merchant agent. Clearly we are up to the job of securing your data!

Semafone protects you and your customers by implementing our patented technology across your contact centres, we send customer details, like payment card numbers straight to the data processor. This means you don’t have to handle or store any sensitive information. And if your company does find itself the victim of an attack, there’s nothing there to be stolen in the first place!

So, don’t delay – it’s time to pay attention to your data and how it’s being handled, so you can address the changing regulations before they impact your business.

Jump online to access our handy guide to the regulation, so you can find out everything you need to know to keep your company safe and compliant.

And give us a call or visit our website to find out how to protect your contact centre.