Covid-19 Notice

Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More

There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].

We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.

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Chatbot Payments – Is Your Business Missing Out On a Revenue Opportunity?

February 20, 2020

resources Chatbot Payments – Is Your Business Missing Out On a Revenue Opportunity?

February 20, 2020
Aaron Lumnah
Chatbot Payments – Is Your Business Missing Out On a Revenue Opportunity?
Semafone
The Rise of the Bot: Using AI-Driven Chatbots to Transform the Customer Experience

February 13, 2020

resources The Rise of the Bot: Using AI-Driven Chatbots to Transform the Customer Experience

February 13, 2020
Aaron Lumnah
The Rise of the Bot: Using AI-Driven Chatbots to Transform the Customer Experience
Semafone
How Contact Centers Can Use Online Chat to Rebuild a Fragmented Customer Experience

February 6, 2020

resources How Contact Centers Can Use Online Chat to Rebuild a Fragmented Customer Experience

February 6, 2020
Aaron Lumnah
How Contact Centers Can Use Online Chat to Rebuild a Fragmented Customer Experience
Semafone
5 Top Tips for Accepting Secure SMS Payments

January 30, 2020

resources 5 Top Tips for Accepting Secure SMS Payments

January 30, 2020
Aaron Lumnah
5 Top Tips for Accepting Secure SMS Payments
Semafone
Email Payment Links Help Contact Centers to Enable Safe Online Email Payment Processing

January 22, 2020

resources Email Payment Links Help Contact Centers to Enable Safe Online Email Payment Processing

January 22, 2020
Aaron Lumnah
Email Payment Links Help Contact Centers to Enable Safe Online Email Payment Processing
Semafone
Mobile Payments Technologies That Are Transforming the Customer Experience

January 9, 2020

resources Mobile Payments Technologies That Are Transforming the Customer Experience

January 9, 2020
Aaron Lumnah
Mobile Payments Technologies That Are Transforming the Customer Experience
Semafone
5 Steps to Formulating a Future-Proof Omnichannel Strategy

December 20, 2019

resources 5 Steps to Formulating a Future-Proof Omnichannel Strategy

December 20, 2019
Aaron Lumnah
5 Steps to Formulating a Future-Proof Omnichannel Strategy
Semafone
Social Commerce: The Future of Buying and Selling Online

December 12, 2019

resources Social Commerce: The Future of Buying and Selling Online

December 12, 2019
Aaron Lumnah
Social Commerce: The Future of Buying and Selling Online
Semafone
Your Guide to Preventing Holiday Fraud

November 27, 2019

resources Your Guide to Preventing Payment Fraud This Holiday Season

November 27, 2019
Aaron Lumnah
Your Guide to Preventing Payment Fraud This Holiday Season
Semafone
Using AI to Transform Your Contact Center

November 21, 2019

resources Using AI to Transform Your Contact Center

November 21, 2019
Aaron Lumnah
Using AI to Transform Your Contact Center
Semafone
What is M-Commerce and Why Does it Matter?

November 15, 2019

resources What is M-Commerce and Why Does it Matter?

November 15, 2019
Aaron Lumnah
What is M-Commerce and Why Does it Matter?
Semafone
Semafone Intelligence+ Call & Contact Center Analytics

November 6, 2019

resources Leveraging Call and Contact Center Analytics for a Better Customer Experience

November 6, 2019
Aaron Lumnah
Leveraging Call and Contact Center Analytics for a Better Customer Experience
Semafone

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