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Blog

Securing Data,
Protecting Reputations

Semafone provides simple, fast, cost-effective
PCI DSS compliance and data security
for your call or contact center

blog Blog
events Events
articles Featured News Articles
press-releases Press Releases
Emerging Trends in Customer Service: Data Security & Empowered Customers

March 22, 2019 | Becca Rowe

resources Emerging Trends in Customer Service: Data Security & Empowered Customers

March 22, 2019
Becca Rowe
Emerging Trends in Customer Service: Data Security & Empowered Customers
Semafone
A Guide to PCI DSS Fines and Penalties

March 12, 2019 | Becca Rowe

resources A Guide to PCI DSS Fines and Penalties

March 12, 2019
Becca Rowe
A Guide to PCI DSS Fines and Penalties
Semafone
International Women's Day 2019

March 8, 2019 | Aaron Lumnah

resources Celebrating International Women’s Day 2019

March 8, 2019
Aaron Lumnah
Celebrating International Women’s Day 2019
Semafone
The GDPR vs the DPA – What Exactly Is the Difference?

March 6, 2019 | Becca Rowe

resources The GDPR vs the DPA – What Exactly Is the Difference?

March 6, 2019
Becca Rowe
The GDPR vs the DPA – What Exactly Is the Difference?
Semafone
Get Protection from Dual-Tone Multi-Frequency (DTMF) Bleed

February 26, 2019 | Ben Rafferty

resources Get Protection from Dual-Tone Multi-Frequency (DTMF) Bleed

February 26, 2019
Ben Rafferty
Get Protection from Dual-Tone Multi-Frequency (DTMF) Bleed
Semafone
5 Ways to Catalyze a Customer Service Transformation in Your Contact Center

February 21, 2019 | Becca Rowe

resources 5 Ways to Catalyze a Customer Service Transformation in Your Contact Center

February 21, 2019
Becca Rowe
5 Ways to Catalyze a Customer Service Transformation in Your Contact Center
Semafone
A Comprehensive Look at Customer Service Call Recordings

February 5, 2019 | Becca Rowe

resources A Comprehensive Look at Customer Service Call Recording Laws

February 5, 2019
Becca Rowe
A Comprehensive Look at Customer Service Call Recording Laws
Semafone
How the PCI SSC’s New Guidance Affects PCI DSS Compliant Call Recordings

January 24, 2019 | Ben Rafferty

resources How the PCI SSC’s New Guidance Affects PCI DSS Compliant Call Recordings

January 24, 2019
Ben Rafferty
How the PCI SSC’s New Guidance Affects PCI DSS Compliant Call Recordings
Semafone
PCI DSS Compliance for Canadian Merchants: Know the Facts

January 17, 2019 | Aaron Lumnah

resources PCI DSS Compliance for Canadian Merchants: Know the Facts

January 17, 2019
Aaron Lumnah
PCI DSS Compliance for Canadian Merchants: Know the Facts
Semafone
Following the Recipe: Why Gap Analysis is Fundamental to PCI DSS Compliance

January 10, 2019 | Mandy Pattenden

resources Following the Recipe: Why Gap Analysis is Fundamental to PCI DSS Compliance

January 10, 2019
Mandy Pattenden
Following the Recipe: Why Gap Analysis is Fundamental to PCI DSS Compliance
Semafone
The State of Healthcare Data Security: Is there a Cure for the Contact Center?

December 18, 2018 | Phil Fasano

resources The State of Healthcare Data Security: Is there a Cure for the Contact Center?

December 18, 2018
Phil Fasano
The State of Healthcare Data Security: Is there a Cure for the Contact Center?
Semafone

December 4, 2018 | Aaron Lumnah

resources What Is Cardholder Data & How Does PCI DSS Compliance Protect It?

December 4, 2018
Aaron Lumnah
What Is Cardholder Data & How Does PCI DSS Compliance Protect It?
Semafone

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