Founded in 2009 to tackle compliance challenges faced by the UK contact center industry, today we employ over 100 people in Europe, North America and Australia, and our customer base spans 25 countries across five continents.
We operate across all markets. This approach is reflected in our customer base which includes brands as varied as Aviva Canada, Amica Mutual Insurance, British Heart Foundation, Flow Energy, Next, Rogers Communications, Santander, Sky and Virgin Holidays.
Our growth has been fueled by long-term partnerships with some of the world’s leading network and telecommunications specialists including Amdocs, Gamma Telecom, Genesys, Sabio and SecureCo.
But that’s not all. As a recognized global leader in secure voice transactions, Semafone’s technology is integrated with over 30 Payment Service Providers.
Semafone is well funded; major investors including Octopus Ventures and BGF (Business Growth Fund) and is accredited as a PCI DSS Level 1 Service Provider and is on the Visa Global Registry of Service Providers and Mastercard’s Registry of SDP Compliant Service Providers. Cardprotect Voice+ is PA DSS certified. We have achieved certification for our information security management system to ISO27001:2013 and our technology is patented in the US and the UK.