Enables contact centers to
reduce risk and to take
secure and PCI DSS compliant
payments over the phone.
Eliminates the potential for fraud by securely capturing and verifying your customer’s bank account information via the telephone keypad.
Protects and secures the sensitive personal information customers provide for ID vetting or customer identification.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
The synergy of our expertise in contact centre technologies and Semafone’s security know-how is a perfect fit. Our combined technical understanding and practical operational experience makes it easy for organisations to ensure customer security, comply with PCI standards and eliminate the threat of contact centre fraud.
Stuart Dorman – Chief Innovation Officer, Sabio
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
Semafone’s patented Cardprotect solution has been recognised once again as the industry-leading solution for compliance and data protection at the PCI Awards for Excellence, run by AKJ Associates. The award was given to Semafone for its “outstanding PCI DSS project”, delivered alongside 360 Solutions to online electrical retailer, AO.com.
This is the second year running in which Semafone has achieved success at the awards. Last year the company won an award for projects with broadcast giant Sky and insurance company AXA.
Semafone has been named a silver winner in the Fastest-Growing Company of the Year—medium-sized business, in Best in Biz Awards, the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America.
Semafone’s CEO Tim Critchley has been recognised as the Business Leader of the Year at the prestigious Tech Leaders Awards. Tim was chosen for his strong leadership during the company’s expansion into the North American and Australian markets. Under his leadership, Semafone has achieved significant growth, particularly in the US where new client wins accounted for 49 per cent of revenues in 2016
Semafone was picked as the judges choice for Best Call Centre Solution at the 2017 CNP Expo, Florida. The annual CNP (Card Not Present) awards honour companies who contribute to the advancement of payments in environments where the card is not physically present, such as ecommerce, mobile, or call centre environments.
Semafone has been recognised as one of Surrey’s most successful businesses by accountancy and business advisory firm BDO. In an accolade that acknowledges its significant contribution to the local economy, Semafone has been named as one of the top 20 fastest-growing companies in BDO’s Best in Business report.
Semafone’s patented payment method has been recognised as an industry-leading solution at the inaugural PCI Awards for Excellence, run by AKJ Associates. The award was given to Semafone for its “outstanding PCI DSS projects” delivered to insurance giant AXA and global telecommunications company Sky.
Take a look at how our award winning software works!