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Now Available:
Real-Time Contact
Center Analytics & InsightsIntroducing Semafone Intelligence+: meaningful,
real-time data analytics for your call and contact center.
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Introducing
Cardprotect Relay+Power your digital transformation and
ensure your omnichannel payments
are secure and PCI DSS compliant.
You’re in Great Company
Some of the world’s leading brands trust and depend on Semafone to safeguard customers and minimize the risk of brand-damaging data breaches or fraud.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
Our Partners
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
We’ve built a strong relationship with Semafone, and chosen to work with them to add value to our portfolio because of their reputation for innovation and best-in-class data security solutions for contact centres. This is an area we are seeing significantly increasing demand. It’s great news that our resellers will now be able to offer their customers a cost-effective and robust solution to help them comply with PCI DSS, while providing them with new revenue and market opportunities
Marc Timmermans – Director Hosted Communication Services, BT
Our Partnership with Semafone has been very strong from day 1. Their commitment to Genesys is tremendously huge and their technology is a perfect fit for our customers. It’s stable, reliable, simple to implement and trustworthy.
Juergen Tolksdorf – Director, Innovation Management, Genesys
Our People
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Awards & Recognition
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
2020: PCI Awards - Award for Excellence
Semafone is delighted to receive this industry accolade for our work with TalkTalk. Our patented data capture solution, Cardprotect Voice+ has been recognized for the fourth year in a row as the industry-leading solution for contact center PCI DSS compliance and data protection.
2020: FStech Awards - Cyber Security Solution of the Year and Cloud Computing Innovation of the Year - Finalist
The FStech awards celebrate the best cyber security solution offered by a technology provider as well as excellence in the ever-growing area of cloud computing. We are delighted to be shortlisted in both categories, which focus on the security elements of the solutions, as well as the cost and efficiency benefits.
2019: The Card & Payments Award – Best Security or Anti-Fraud Development – Finalist
We are thrilled to be shortlisted in this category for our work with TalkTalk, which celebrates the innovative nature of the security anti-fraud development within a specific customer environment.
2019: Growing Business Awards - Diversity and Inclusion Champion of the Year - Shortlisted
We are delighted to be recognized in this new category. As a company, we embrace this ethos and believe inclusion and diversity is fundamental to our business growth.
2019: Payments Awards – Anti-Fraud Solution of the Year – Shortlisted
Semafone has been recognised for its work with AXA and named a finalist by the Payments Awards in the category of Anti-Fraud Solution of the Year. The Payments Awards acknowledge and celebrate companies that have demonstrated excellence and innovation in the payments space.
2019: NICE inContact DEVone Outstanding Partner - Innovation Award
Semafone receives Innovation Award for the successful integration of its Cardprotect Relay+ omnichannel PCI DSS compliance solution into the NICE inContact system.
2019: Best in Biz Awards International - Most Innovative Company - Gold
Semafone has been named the gold winner of the Best in Biz Awards International Most Innovative Company of the Year for its new technology solutions to help organizations strengthen their omnichannel data security and better protect consumers’ sensitive payment card information.
2019: Emerging Payments Awards - Best CSR or Charity Initiative - Shortlisted
Semafone has been acknowledged for its work with The British Heart Foundation (BHF) and named a finalist by the Emerging Payments Awards in the category of Best CSR or Charity Initiative. The Emerging Payments Awards celebrates innovation, collaboration and emerging payments by recognizing companies that have made significant advances in how we pay today.
A Global Company
Semafone operates globally in 23 countries.
How it Works
Take a look at how our award winning software works!