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Introducing
Cardprotect for CloudSemafone’s full suite of cloud options offers
frictionless deployment, a full set of features
and unparalleled flexibility.
You’re in Great Company
Some of the world’s leading brands trust and depend on Semafone to safeguard customers and minimize the risk of brand-damaging data breaches or fraud.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
Our Partners
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
Our Partnership with Semafone has been very strong from day 1. Their commitment to Genesys is tremendously huge and their technology is a perfect fit for our customers. It’s stable, reliable, simple to implement and trustworthy.
Juergen Tolksdorf – Director, Innovation Management, Genesys
Partnering with Semafone has enabled us to incorporate our industry expertise, knowledge and technology to achieve a fully secure and efficient service to Harrow Council and most importantly their customers.
Andrew Davies – Business Unit Manager, Capita
The synergy of our expertise in contact centre technologies and Semafone’s security know-how is a perfect fit. Our combined technical understanding and practical operational experience makes it easy for organisations to ensure customer security, comply with PCI standards and eliminate the threat of contact centre fraud.
Stuart Dorman – Chief Innovation Officer, Sabio
Our People
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Awards & Recognition
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
2019: Thames Valley SME Growth 100 - Growing the Workforce, Judges Choice
Semafone is delighted to receive the Growing the Workforce Award from the Thames Valley SME 100 Growth Index, an index that lists fast-rising small and medium-sized businesses in the region that are making a significant impact in their sector. Judges commented; “This company with 110 employees has maintained a family culture within leading edge facilities and a flexible approach to employment.”
2019: PCI Awards - Award for Excellence
Semafone was recognized for the third year in a row as the industry-leading solution for contact center PCI DSS compliance and data protection at the PCI Awards for Excellence. The award was given to Semafone for its “exemplary real-life PCI DSS project” with the Caravan and Motorhome Club.
2018: Best in Biz Awards - Most Innovative Company - Bronze
Semafone has been named the bronze winner of the Most Innovative Company of the Year for its new technology solutions to help organizations strengthen data security and better protect consumers’ sensitive payment card information through voice channels.
2018: Emerging Payments Awards Silver - Best CSR or Charity Initiative
Semafone scooped Silver for Best CSR or Charity Initiative category in the Emerging Payment Awards, which celebrate innovation, collaboration and emerging payments by recognizing companies that have made significant advances in how we pay today.
2018: Shortlisted for Computing - Security Excellence Awards
Computing’s Security Excellence Awards celebrate the achievements of the IT industry’s leading security companies that are keeping every other part of the industry operating. Semafone has been shortlisted in the Risk Management category.
2018: Shortlisted for "Best Use of Technology in Risk Management - Partnership" - CIR Risk Management Awards
Semafone and RNIB have been shortlisted in the Risk Management Awards, which recognizes those individuals, organizations and teams that have significantly added to the understanding and practice of risk management.
2018: Best 30 Companies of the Year - CIO Bulletin
In 2018, CIO Bulletin recognized Semafone as one of the 30 Best Companies of the Year, a distinction honoring some of the fastest growing companies offering IT and cybersecurity solutions.
2018: PYMNTS Voice Challenge with Amazon Alexa - Most Disruptive
Semafone’s winning “Phone Concierge” Alexa Skill with Voice Payments and Authenticate (ID&V) capabilities uses voice tokens to facilitate and secure phone-based card not present (CNP) transactions – such as those performed in enterprise contact centers – and authenticate incoming and outgoing calls.
How it Works
Take a look at how our award winning software works!