Enables contact centers to
reduce risk and to take
secure and PCI DSS compliant
payments over the phone.
Take steps to protect your customers’ personal information and complete simple, secure ID&V checks.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
The synergy of our expertise in contact centre technologies and Semafone’s security know-how is a perfect fit. Our combined technical understanding and practical operational experience makes it easy for organisations to ensure customer security, comply with PCI standards and eliminate the threat of contact centre fraud.
Stuart Dorman – Chief Innovation Officer, Sabio
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
Semafone is delighted to receive the Growing the Workforce Award from the Thames Valley SME 100 Growth Index, an index that lists fast-rising small and medium-sized businesses in the region that are making a significant impact in their sector. Judges commented; “This company with 110 employees has maintained a family culture within leading edge facilities and a flexible approach to employment.”
Semafone was recognized for the third year in a row as the industry-leading solution for contact center PCI DSS compliance and data protection at the PCI Awards for Excellence. The award was given to Semafone for its “exemplary real-life PCI DSS project” with the Caravan and Motorhome Club.
Semafone has been named the bronze winner of the Most Innovative Company of the Year for its new technology solutions to help organizations strengthen data security and better protect consumers’ sensitive payment card information through voice channels.
Semafone scooped Silver for Best CSR or Charity Initiative category in the Emerging Payment Awards, which celebrate innovation, collaboration and emerging payments by recognizing companies that have made significant advances in how we pay today.
Computing’s Security Excellence Awards celebrate the achievements of the IT industry’s leading security companies that are keeping every other part of the industry operating. Semafone has been shortlisted in the Risk Management category.
Semafone and RNIB have been shortlisted in the Risk Management Awards, which recognizes those individuals, organizations and teams that have significantly added to the understanding and practice of risk management.
In 2018, CIO Bulletin recognized Semafone as one of the 30 Best Companies of the Year, a distinction honoring some of the fastest growing companies offering IT and cybersecurity solutions.
Semafone’s winning “Phone Concierge” Alexa Skill with Voice Payments and Authenticate (ID&V) capabilities uses voice tokens to facilitate and secure phone-based card not present (CNP) transactions – such as those performed in enterprise contact centers – and authenticate incoming and outgoing calls.
Take a look at how our award winning software works!