Enables contact centers to
reduce risk and to take
secure and PCI DSS compliant
payments over the phone.
Eliminates the potential for fraud by securely capturing and verifying your customer’s bank account information via the telephone keypad.
Protects and secures the sensitive personal information customers provide for ID vetting or customer identification.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
Having investigated solutions that claim to secure voice payments, Semafone stood out from the crowd thanks to its world-class technology, proven track record with enterprise customers and ability to collaborate with partners on hosted models. We now embed Semafone into our security and payments solutions for CNP transactions in call centres in Australia and New Zealand to give companies peace of mind that they can now realise full compliance with PCI DSS.
Peter McCormick – Chief Operations Officer, SecureCo.
Gamma has worked successfully with Semafone on a number of customer projects for over 5 years. The Semafone solution for PCI compliance is really one of those technical solutions that helps solve a key business challenge for our customers – how to take credit card payments securely over the phone! We have delivered the solution in combination with Gamma SIP Trunks for customers of all sizes, in both the private and public sectors, and as a result have assisted in making our customers’ contact centres fully PCI compliant, in a very cost effective manner.
Alan Mackie – Product Director, Gamma
The synergy of our expertise in contact centre technologies and Semafone’s security know-how is a perfect fit. Our combined technical understanding and practical operational experience makes it easy for organisations to ensure customer security, comply with PCI standards and eliminate the threat of contact centre fraud.
Stuart Dorman – Chief Innovation Officer, Sabio
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
Semafone scooped Silver for Best CSR or Charity Initiative category in the Emerging Payment Awards, which celebrate innovation, collaboration and emerging payments by recognizing companies that have made significant advances in how we pay today.
Computing’s Security Excellence Awards celebrate the achievements of the IT industry’s leading security companies that are keeping every other part of the industry operating. Semafone has been shortlisted in the Risk Management category.
Semafone and RNIB have been shortlisted in the Risk Management Awards, which recognizes those individuals, organizations and teams that have significantly added to the understanding and practice of risk management.
In 2018, CIO Bulletin recognized Semafone as one of the 30 Best Companies of the Year, a distinction honoring some of the fastest growing companies offering IT and cybersecurity solutions.
Semafone’s winning “Phone Concierge” Alexa Skill with Voice Payments and Authenticate (ID&V) capabilities uses voice tokens to facilitate and secure phone-based card not present (CNP) transactions – such as those performed in enterprise contact centers – and authenticate incoming and outgoing calls.
Semafone has been selected as one of Tech City UK’s Future Fifty cohort for 2018, recognizing the company as a fast-growing business in the UK. Semafone will join other well-known late-stage companies including UNiDAYS, Gousto, Trouva and DarkTrace as part of the program.
The Sunday Times Lloyds SME Export Track 100 ranks Britain’s 100 small and medium-sized (SME) companies with the fastest-growing international sales over the latest two years. It is compiled by Fast Track and published in The Sunday Times each February. Semafone was recognized for its significant growth in international sales.
Semafone’s patented Cardprotect solution has been recognized for the second year as the industry-leading solution for compliance and data protection at the PCI Awards for Excellence, run by AKJ Associates. The award was given to Semafone for its “outstanding PCI DSS project”, delivered alongside 360 Solutions to online electrical retailer, AO.com.
Take a look at how our award winning software works!