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Semafone Announces Majority
Investment from LivingbridgeCapital to accelerate growth with a continued
focus on delivering best-in-class data security
& omnichannel customer experience solutions
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Enabling Secure Payments
for Remote WorkersSemafone’s Cardprotect Relay+ helps power your
business continuity plans and allows remote
workers to take PCI DSS compliant payments. -
PCI DSS Compliance
for SMEsSemafone’s Cardprotect solutions
help power secure payments for
organizations of all sizes. -
Real-Time Contact
Center Analytics & InsightsIntroducing Semafone Intelligence+: meaningful,
real-time data analytics for your call and contact center. -
Cardprotect Relay+:
Securing Omnichannel PaymentsPower your digital transformation and
ensure your omnichannel payments
are secure and PCI DSS compliant.
You’re in Great Company
Some of the world’s leading brands trust and depend on Semafone to safeguard customers and minimize the risk of brand-damaging data breaches or fraud.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
Our Partners
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
The synergy of our expertise in contact centre technologies and Semafone’s security know-how is a perfect fit. Our combined technical understanding and practical operational experience makes it easy for organisations to ensure customer security, comply with PCI standards and eliminate the threat of contact centre fraud.
Stuart Dorman – Chief Innovation Officer, Sabio
Organisations looking to support seamless unified omnichannel customer journeys across voice and digital touchpoints increasingly require a seamless, secure, PCI DSS compliant solution to enable them to handle payment transactions over the phone and across digital communication channels. In Semafone, we found a partner with the ability to safeguard customers and minimise the risks of brand-damaging data breaches or fraud. This partnership with Semafone’s best-in-class, DevConnect certified, secure payment technology will enable our clients to deliver a secure and frictionless customer experience in a contact centre that is fully compliant – very cost effectively.
Russell Attwood – Founder, Route 101
Our People
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Awards & Recognition
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
2021: Growing Business Awards - Customer Experience and Loyalty Award - Finalist
We are delighted to be shortlisted in this category for our work with BT Group and showcase how security is a key contributor to delivering a frictionless customer experience.
2020: Thames Valley SME 100 Growth Index
For the third year running Semafone has been listed on the Thames Valley SME 100 Growth Index, an index that lists fast-rising small and medium-sized businesses in the region. Published by The Business Magazine, it highlights firms with an annual turnover of between £1 million and £17.5m that have grown significantly in the past year.
2020: PCI Awards - Award for Excellence
Semafone is delighted to receive this industry accolade for our work with TalkTalk. Our patented data capture solution, Cardprotect Voice+ has been recognized for the fourth year in a row as the industry-leading solution for contact center PCI DSS compliance and data protection.
2020: FStech Awards - Cyber Security Solution of the Year and Cloud Computing Innovation of the Year - Finalist
The FStech awards celebrate the best cyber security solution offered by a technology provider as well as excellence in the ever-growing area of cloud computing. We are delighted to be shortlisted in both categories, which focus on the security elements of the solutions, as well as the cost and efficiency benefits.
2019: The Card & Payments Award – Best Security or Anti-Fraud Development – Finalist
We are thrilled to be shortlisted in this category for our work with TalkTalk, which celebrates the innovative nature of the security anti-fraud development within a specific customer environment.
2019: Growing Business Awards - Diversity and Inclusion Champion of the Year - Shortlisted
We are delighted to be recognized in this new category. As a company, we embrace this ethos and believe inclusion and diversity is fundamental to our business growth.
2019: Payments Awards – Anti-Fraud Solution of the Year – Shortlisted
Semafone has been recognised for its work with AXA and named a finalist by the Payments Awards in the category of Anti-Fraud Solution of the Year. The Payments Awards acknowledge and celebrate companies that have demonstrated excellence and innovation in the payments space.
2019: NICE inContact DEVone Outstanding Partner - Innovation Award
Semafone receives Innovation Award for the successful integration of its Cardprotect Relay+ omnichannel PCI DSS compliance solution into the NICE inContact system.
A Global Company
Semafone operates globally in 23 countries.
How it Works
Take a look at how our award winning software works!