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Introducing
Cardprotect Relay+Power your digital transformation and
ensure your omnichannel payments
are secure and PCI DSS compliant. -
Introducing
Cardprotect for CloudSemafone’s full suite of cloud options offers
frictionless deployment, a full set of features
and unparalleled flexibility.
You’re in Great Company
Some of the world’s leading brands trust and depend on Semafone to safeguard customers and minimize the risk of brand-damaging data breaches or fraud.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
Our Partners
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
Secure payments and transaction processing is now top of mind for today’s global executives and their IT departments. In partnership with Semafone, we’ve been able to develop truly impressive secure contact centre payment solutions for our customers.
Gary Wellburn – Head of Product, BT Global Services
Gamma has worked successfully with Semafone on a number of customer projects for over 5 years. The Semafone solution for PCI compliance is really one of those technical solutions that helps solve a key business challenge for our customers – how to take credit card payments securely over the phone! We have delivered the solution in combination with Gamma SIP Trunks for customers of all sizes, in both the private and public sectors, and as a result have assisted in making our customers’ contact centres fully PCI compliant, in a very cost effective manner.
Alan Mackie – Product Director, Gamma
Our People
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Awards & Recognition
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
2019: Payments Awards – Anti-Fraud Solution of the Year – Shortlisted
Semafone has been recognised for its work with AXA and named a finalist by the Payments Awards in the category of Anti-Fraud Solution of the Year. The Payments Awards acknowledge and celebrate companies that have demonstrated excellence and innovation in the payments space.
2019: NICE inContact DEVone Outstanding Partner - Innovation Award
Semafone receives Innovation Award for the successful integration of its Cardprotect Relay+ omnichannel PCI DSS compliance solution into the NICE inContact system.
2019: Best in Biz Awards International - Most Innovative Company - Gold
Semafone has been named the gold winner of the Best in Biz Awards International Most Innovative Company of the Year for its new technology solutions to help organizations strengthen their omnichannel data security and better protect consumers’ sensitive payment card information.
2019: Emerging Payments Awards - Best CSR or Charity Initiative - Shortlisted
Semafone has been acknowledged for its work with The British Heart Foundation (BHF) and named a finalist by the Emerging Payments Awards in the category of Best CSR or Charity Initiative. The Emerging Payments Awards celebrates innovation, collaboration and emerging payments by recognizing companies that have made significant advances in how we pay today.
2019: Thames Valley SME Growth 100 - Growing the Workforce, Judges Choice
Semafone is delighted to receive the Growing the Workforce Award from the Thames Valley SME 100 Growth Index, an index that lists fast-rising small and medium-sized businesses in the region that are making a significant impact in their sector. Judges commented; “This company with 110 employees has maintained a family culture within leading edge facilities and a flexible approach to employment.”
2019: PCI Awards - Award for Excellence
Semafone was recognized for the third year in a row as the industry-leading solution for contact center PCI DSS compliance and data protection at the PCI Awards for Excellence. The award was given to Semafone for its “exemplary real-life PCI DSS project” with the Caravan and Motorhome Club.
2018: Best in Biz Awards - Most Innovative Company - Bronze
Semafone has been named the bronze winner of the Most Innovative Company of the Year for its new technology solutions to help organizations strengthen data security and better protect consumers’ sensitive payment card information through voice channels.
2018: Emerging Payments Awards Silver - Best CSR or Charity Initiative
Semafone scooped Silver for Best CSR or Charity Initiative category in the Emerging Payment Awards, which celebrate innovation, collaboration and emerging payments by recognizing companies that have made significant advances in how we pay today.
A Global Company
Semafone operates globally in 23 countries.
How it Works
Take a look at how our award winning software works!