Semafone is closely monitoring the global impact of the coronavirus and is taking all precautionary measures to protect our staff and to maintain operations. Read More
There is currently no impact on our business, and we have robust contingency plans in place to ensure the safety of our employees and continuity of our operations for all our customers should the virus spread at an increased rate. If you have any questions, please contact us at [email protected].
We have issued country specific guidance on travel to all employees and are monitoring threat levels and reissuing guidance accordingly. Our employees are fully equipped to work from home in all of our geographical locations and we will be keeping home working as the norm until risk levels have significantly declined.
Enables contact centers to
reduce risk and to take
secure and PCI DSS compliant
payments over the phone.
Semafone’s Cardprotect Voice+
solution provides a patented
method for contact centers to
take payments over the phone.
Cardprotect Relay+ enables
your business to take payments
anywhere and across any digital
customer engagement channel.
These include: AO, Amica Mutual Insurance, British Heart Foundation, The Caravan Club, Flow Group, Game, Next, RNIB, Rogers, Santander, Sky and Virgin Holidays.
Our industry-agnostic solutions have been deployed by companies working in banking, BPO, casino & gaming, consumer services, debt recovery, financial services, healthcare, insurance, nonprofit, public sector, retail, telecommunications, travel & hospitality and utilities.
We extend our technology and business capabilities through powerful alliances with leading associations and solutions providers in the contact center, telco and payments industries. Together, we ensure customers always have access to the latest and best technologies, compliance products and know how.
The synergy of our expertise in contact centre technologies and Semafone’s security know-how is a perfect fit. Our combined technical understanding and practical operational experience makes it easy for organisations to ensure customer security, comply with PCI standards and eliminate the threat of contact centre fraud.
Stuart Dorman – Chief Innovation Officer, Sabio
Organisations looking to support seamless unified omnichannel customer journeys across voice and digital touchpoints increasingly require a seamless, secure, PCI DSS compliant solution to enable them to handle payment transactions over the phone and across digital communication channels. In Semafone, we found a partner with the ability to safeguard customers and minimise the risks of brand-damaging data breaches or fraud. This partnership with Semafone’s best-in-class, DevConnect certified, secure payment technology will enable our clients to deliver a secure and frictionless customer experience in a contact centre that is fully compliant – very cost effectively.
Russell Attwood – Founder, Route 101
As you’d expect, our people are experts in their field. Semafone is home to some of the industry’s best developers, project managers,
technical architects, support engineers, sales and marketing talent. Combining solid experience with commitment and energy, they’re
dedicated to delivering best-in-class solutions and services to our customers.
Semafone’s technology, innovation and customer experiences have been recognized worldwide
by industry magazines, trade shows and partners.
We are delighted to be shortlisted in this category for our work with BT Group and showcase how security is a key contributor to delivering a frictionless customer experience.
For the third year running Semafone has been listed on the Thames Valley SME 100 Growth Index, an index that lists fast-rising small and medium-sized businesses in the region. Published by The Business Magazine, it highlights firms with an annual turnover of between £1 million and £17.5m that have grown significantly in the past year.
Semafone is delighted to receive this industry accolade for our work with TalkTalk. Our patented data capture solution, Cardprotect Voice+ has been recognized for the fourth year in a row as the industry-leading solution for contact center PCI DSS compliance and data protection.
The FStech awards celebrate the best cyber security solution offered by a technology provider as well as excellence in the ever-growing area of cloud computing. We are delighted to be shortlisted in both categories, which focus on the security elements of the solutions, as well as the cost and efficiency benefits.
We are thrilled to be shortlisted in this category for our work with TalkTalk, which celebrates the innovative nature of the security anti-fraud development within a specific customer environment.
We are delighted to be recognized in this new category. As a company, we embrace this ethos and believe inclusion and diversity is fundamental to our business growth.
Semafone has been recognised for its work with AXA and named a finalist by the Payments Awards in the category of Anti-Fraud Solution of the Year. The Payments Awards acknowledge and celebrate companies that have demonstrated excellence and innovation in the payments space.
Semafone receives Innovation Award for the successful integration of its Cardprotect Relay+ omnichannel PCI DSS compliance solution into the NICE inContact system.
Take a look at how our award winning software works!